Information We Collect From You and How We Use It
We collect information from you for the primary purpose of providing you with an efficient and customized experience as a user. Our goal is to provide you with a service that is as convenient, tailored and safe as possible.
We do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. Visitors to our website are not required to register or provide information to us in order to view our website.
If you choose to establish a bioessentialoils.com account, we collect the following information about you: name, email address, username, and password. We use the information you supply for the purpose of providing the services you have requested, and as described in this Policy. In addition, we may from time to time contact you via email or regular mail unless you opt-out by following the instructions in the “opting out” section of this Policy.
When you subscribe to Bioessential Oils, we will collect personal information from you such as your name, e-mail address, shipping address and, billing information including credit card numbers and expiration dates as well as the names, addresses and phone numbers of gift recipients (if any). We use this information to fulfill your order and to notify you of status updates. All archived credit card information is maintained in a secure and safe environment. We will use your information to customize your experience and communicate with you. We share your information with third parties, as necessary, to fulfill your order and to bill you via a credit card processing company. These companies do not retain, share, store or use personally identifiable information for any other purposes. We do NOT sell or rent your information to anyone.
The email address you provide is used for internal purposes, such as confirming and tracking your orders or as otherwise described in this Policy. We may also contact you occasionally via email or regular mail to keep you up-to-date on the latest bioessentialoil.com news. If you would like to opt out of receiving mailings from us, just let us know (see contact information below). Also, gift recipients may, from time to time, receive offers from us regarding new products and services that we think may be of interest to them. We allow gift recipients the option to opt out of receiving future marketing-related communications from us.
During your order customization, we collect certain information (such as scent profile preferences). We use this information to tailor your subscription orders and to contact you about the products/services on our site in which you have expressed interest.
To complete a purchase from us, we request personally identifiable information from you. You must provide contact information (like name, email and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will also use this information to contact you.
If you wish to subscribe to our newsletter, we will collect your name and email address. Out of respect for your privacy, we provide you a way to unsubscribe.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out by following the instructions included in each newsletter or email communication or by emailing us at email@example.com
If necessary, we will send you service-related announcements for issues like temporarily suspended site service for maintenance. These announcements are not common.
Access to Your Information
If your information changes and you need to update it or if you need to cancel our service after setting up an account with bioessentialoils.com, you can access, review, correct and/or delete all of the personally identifiable information you provided to us by logging into your account. You may also ask us to assist by emailing us at firstname.lastname@example.org
Information We Collect About Anonymous Website Visitors
We automatically track certain information based on our site traffic. This is common for many websites. We use this information for continuous improvement to better understand our users and make our service better.
We may use third-party analytical tools to help us better understand how you use our website. These analytical tools will place cookies on your computer to collect information. The information collected by these analytical tools will tell us things like which search engine referred you to our website, how you navigated around our website and what you purchased. This information will help us to better serve you with more personalized information and product offerings. The third party provider of the analytical tools may only use your personal information to perform services for us and is contractually required to maintain all of the information it collects and analyzes for us securely and in confidence. This third party may not share your personal information with anyone else, or use it for any other purpose, except on an aggregate, non-identifiable basis.
Links to Other Web Sites
Security of Information
The security of your information is very important to us. While no method of transmission or electronic storage is 100% secure and we cannot guarantee absolute security, we follow industry standards in both transmission and storage in effort to best protect it. Wherever we collect sensitive information (such as credit card data), that information is encrypted using secure socket layer technology. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you would rather not receive marketing emails from us, please let us know by contacting us as indicated below.
You may ask questions, submit comments and opt out of receiving updates and other mailings from us by contacting us via email at email@example.com
If you have any questions or suggestions, please contact us at firstname.lastname@example.org